Seasonal Client Services Pro - Front Desk (Tax Office)

H&R Block, Inc.; Falls Church (VA); On-site; USD 18,000 - 37,000; Part time

Job summary

H&R Block, Inc. in Falls Church, VA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and potential growth into tax prep or leadership, with evening/weekend availability during tax season.

The position emphasizes a welcoming client experience and collaboration with tax professionals in a high-paced environment.

Qualifications

• Experience in client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage priorities throughout the day.
• Detail-oriented with good organizational skills.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Manage client scheduling and reception duties.
• Support daily office operations and team collaboration.
• Provide a welcoming first impression to clients.
• Assist during busy periods, including evenings and weekends during tax season.

Skills

Customer service

Multitasking

Interpersonal skills

Communication

Office software

Education

High school diploma

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. in Falls Church, VA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and potential growth into tax prep or leadership, with evening/weekend availability during tax season.

The position emphasizes a welcoming client experience and collaboration with tax professionals in a high-paced environment.