Seasonal Client Service Front Desk Pro

H&R Block; Brandon (MS); On-site; USD 1,515,000 - 2,066,000; Part time

Job summary

H&R Block in Brandon, MS is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones and connect them with the right tax professional. In a fast-paced environment, you will schedule appointments, maintain a tidy office, and support team members while delivering friendly, personalized service to clients in person, over the phone or virtually.

You will work with Microsoft Office, multi-task effectively, and help ensure every client’s needs are met, contributing

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Brandon, MS is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones and connect them with the right tax professional. In a fast-paced environment, you will schedule appointments, maintain a tidy office, and support team members while delivering friendly, personalized service to clients in person, over the phone or virtually.

You will work with Microsoft Office, multi-task effectively, and help ensure every client’s needs are met, contributing