Seasonal Client Service Pro

H&R Block; Mineola (TX); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You’ll help schedule appointments and ensure each client leaves satisfied.

You will work in a fast-paced office, maintain a friendly environment, and support the team with administrative tasks. Prior customer service and computer skills (Microsoft Office) are preferred.

Qualifications

• Experience in a fast-paced environment.
• Past customer service experience preferred.
• Ability to multi-task efficiently.
• Proficiency with Microsoft Office and basic computer tasks.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Phone etiquette

Customer service

Multi-tasking

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You’ll help schedule appointments and ensure each client leaves satisfied.

You will work in a fast-paced office, maintain a friendly environment, and support the team with administrative tasks. Prior customer service and computer skills (Microsoft Office) are preferred.