Seasonal Client Service & Front Desk Coordinator

H&R Block, Inc.; San Antonio (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person at our San Antonio office. You will greet clients, manage check-in, and coordinate scheduling with tax professionals to ensure a smooth client experience.

The role emphasizes strong communication, multitasking, and discretion with sensitive information, with evenings and weekends required during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multitasking

Organization

Computer skills

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling software

Job description

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person at our San Antonio office. You will greet clients, manage check-in, and coordinate scheduling with tax professionals to ensure a smooth client experience.

The role emphasizes strong communication, multitasking, and discretion with sensitive information, with evenings and weekends required during tax season.