Seasonal Client Concierge | Front Desk (Tax Office)

H&R Block, Inc.; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. in San Antonio invites applications for a seasonal Client Service Professional / Receptionist. You will be the welcoming face of the office, manage scheduling, and support daily operations with tax professionals.

This in-person role offers training and growth into tax preparation or leadership. Greet clients, handle check-ins, and coordinate with the team to ensure a smooth, professional experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, including document scanning.
• Maintain office organization and cleanliness.
• Collaborate with team to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Attention to detail

Office software

Education

High School Diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in San Antonio invites applications for a seasonal Client Service Professional / Receptionist. You will be the welcoming face of the office, manage scheduling, and support daily operations with tax professionals.

This in-person role offers training and growth into tax preparation or leadership. Greet clients, handle check-ins, and coordinate with the team to ensure a smooth, professional experience.