Seasonal Client Concierge & Front Desk Associate

H&R Block, Inc.; San Marcos (TX); In loco; USD 21.000 - 25.000; Part-time

Descrizione del lavoro

H&R Block, Inc. in San Marcos, Texas is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will work with tax professionals, handle check-in and intake, scan documents, keep the office organized, and help create a welcoming client experience during tax season, including availability for evenings and weekends. This role also offers potential growth into tax preparation or office leadership within a

Competenze

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conoscenze

Experience working in a fast-paced,

Formazione

High school diploma/GEDor equivalent

Descrizione del lavoro

H&R Block, Inc. in San Marcos, Texas is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will work with tax professionals, handle check-in and intake, scan documents, keep the office organized, and help create a welcoming client experience during tax season, including availability for evenings and weekends. This role also offers potential growth into tax preparation or office leadership within a