Seasonal Client Concierge & Front Desk

H&R Block, Inc.; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to greet clients and serve as the face of the office in San Antonio, Texas.

This in-person role supports daily operations and coordinating with tax professionals. You will manage client scheduling, check-in and intake, and help match clients with the right tax professional while maintaining confidentiality and a professional, welcoming environment.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Proficient with basic computer programs (Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and serve as the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information confidentially and discreetly.

Skills

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Evening hours

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to greet clients and serve as the face of the office in San Antonio, Texas.

This in-person role supports daily operations and coordinating with tax professionals. You will manage client scheduling, check-in and intake, and help match clients with the right tax professional while maintaining confidentiality and a professional, welcoming environment.