Seasonal Client Service Concierge & Scheduler (Receptionist)

H&R Block, Inc.; Deltona (FL); On-site; USD 18,000 - 24,000; Part time

Job summary

H&R Block, Inc. in Deltona, FL is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert. You’ll schedule appointments and support clients in person, by phone, or virtually.

Responsibilities include maintaining a clean, organized office and handling additional duties as assigned. A fast-paced environment and strong organizational skills are essential for success.

Qualifications

• Experience working in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Communication

Multitasking

Organization

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Deltona, FL is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert. You’ll schedule appointments and support clients in person, by phone, or virtually.

Responsibilities include maintaining a clean, organized office and handling additional duties as assigned. A fast-paced environment and strong organizational skills are essential for success.