Seasonal Client Service & Scheduling Concierge

H&R Block, Inc.; Van Wert (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional.

This role focuses on delivering friendly, personalized service and building relationships that help clients feel confident in their decisions. You will schedule appointments, assist in person, over the phone, or virtually, keep the office organized, and handle additional duties as needed.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Experience in fast-paced environment

Customer service experience

Ability to multi-task

Strong organizational and time‑manage-

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional.

This role focuses on delivering friendly, personalized service and building relationships that help clients feel confident in their decisions. You will schedule appointments, assist in person, over the phone, or virtually, keep the office organized, and handle additional duties as needed.