In-Person Client Service Associate | Tax Season

H&R Block, Inc.

Salem (OR)

On-site

USD 21,000 - 26,000

Part time

5 days ago

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Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Salem, OR. This in-person role welcomes clients, manages scheduling and supports daily office operations alongside tax professionals. Training and support help grow into tax prep or office leadership.

Ideal candidates bring experience in fast-paced client service, strong communication, and reliability. Evening and weekend availability during tax season is required, with attention to confidentiality and team

Qualifications

Experience in a fast-paced, client-centric environment.
Strong interpersonal and communication skills for professional client service.
Ability to multitask and manage priorities.
Detail-oriented with strong organization.
Comfort with basic computer programs (MS Office, Teams) and scheduling systems.
Availability to work evenings and weekends during tax season.

Responsibilities

Greet clients and create a welcoming, professional first impression.
Answer calls, schedule appointments, and match clients with the right tax professional based on their needs.
Manage client check‑in and intake processes, including scanning and organizing documents.
Maintain office organization and cleanliness to support a smooth, professional client experience.
Collaborate with tax professionals and team members to ensure seamless daily operations.
Handle sensitive client information with confidentiality and care.