Seasonal Client Service Concierge — In-Office Welcome

H&R Block, Inc.; Tomball (TX); On-site; USD 21,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily office operations. This in-person role partners with tax professionals to match clients with the right expert and ensure a smooth check-in process.

The position emphasizes strong communication, multitasking, and confidentiality, with evenings/weekends during tax season as part of the schedule. This entry point can lead to growth in tax preparation or office leadership.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and professional communication.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients to tax professionals.
• Manage client check-in and intake, including document scanning/organization.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication skills

Multitasking

Organization

Microsoft Office

Education

High school diploma or GED

Tools

Teams

Scheduling systems

Office software

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily office operations. This in-person role partners with tax professionals to match clients with the right expert and ensure a smooth check-in process.

The position emphasizes strong communication, multitasking, and confidentiality, with evenings/weekends during tax season as part of the schedule. This entry point can lead to growth in tax preparation or office leadership.