Seasonal Client Concierge – In-Office

H&R Block, Inc.; Harahan (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You’ll greet clients, answer calls, manage check-in and scheduling, and support daily office operations alongside a team of tax professionals.

This in-person role includes on-the-job training and opportunities to advance into tax preparation or office leadership through hands-on experience during tax season, with a supportive, high-performance culture.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer tools like Microsoft Office and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Team collaboration

Discretion/confidentiality

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You’ll greet clients, answer calls, manage check-in and scheduling, and support daily office operations alongside a team of tax professionals.

This in-person role includes on-the-job training and opportunities to advance into tax preparation or office leadership through hands-on experience during tax season, with a supportive, high-performance culture.