Seasonal In-Office Client Concierge (Receptionist)

H&R Block, Inc.; Pennsville Township (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in, and schedule appointments in a in-person office. You will support daily operations and work with tax professionals to ensure a smooth client experience.

The role emphasizes confidentiality, strong communication, and teamwork, with training provided to advance toward tax preparation or office leadership. Evening and weekend availability is required during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools (Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organizational skills

Microsoft Office

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in, and schedule appointments in a in-person office. You will support daily operations and work with tax professionals to ensure a smooth client experience.

The role emphasizes confidentiality, strong communication, and teamwork, with training provided to advance toward tax preparation or office leadership. Evening and weekend availability is required during tax season.