Seasonal Client Concierge - Evenings & Weekends

H&R Block, Inc.

Georgetown (TX)

In loco

USD 21.000 - 28.000

Part-time

10 giorni fa

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Descrizione del lavoro

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression for clients. In-person role handling scheduling, check-in, and daily office operations alongside tax professionals.

Responsibilities include greeting clients, routing them to the right tax expert, maintaining a tidy reception area, and handling confidential information with discretion. Evening and weekend shifts during tax season are required.

Competenze

Experience in a fast-paced, client-centric environment.
Strong interpersonal and communication skills.
Ability to multitask and manage competing priorities.
Organizational skills with attention to detail and follow-through.
Proficiency with basic computer programs and scheduling tools.
Availability to work evenings and weekends during tax season.

Mansioni

Greet clients warmly and create a welcoming, professional first impression as the face of the office.
Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
Manage client check-in and intake processes, including scanning and organizing documents.
Maintain office organization and cleanliness to support a smooth, professional client experience.
Collaborate with tax professionals and team members to ensure seamless daily operations.
Handle sensitive client information with confidentiality, discretion, and care.