Seasonal Client Service Concierge

H&R Block, Inc.; Taos (NM); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to support client interactions and scheduling at our Taos office. You will greet clients, route them to the appropriate tax professional, and help ensure a smooth, positive experience across in-person, phone, and virtual channels.

Ideal candidates bring experience in fast-paced customer service, strong communication, and the ability to multitask while maintaining organization and a friendly, professional demeanor.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service role.
• Ability to multitask effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office or similar office software.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Assist to ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Customer service mindset

Multitasking

Communication skills

Greeting clients

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to support client interactions and scheduling at our Taos office. You will greet clients, route them to the appropriate tax professional, and help ensure a smooth, positive experience across in-person, phone, and virtual channels.

Ideal candidates bring experience in fast-paced customer service, strong communication, and the ability to multitask while maintaining organization and a friendly, professional demeanor.