Seasonal Client Services Concierge

H&R Block, Inc.; Hurricane (UT); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and match clients with the right tax professional. You will schedule clients and ensure their needs are met in person, on the phone, or virtually, while maintaining a clean, organized office environment.

Ideal candidates have experience in fast-paced customer service settings, strong multitasking abilities, and proficiency with Microsoft Office.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and manage time effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by them.
• Help ensure all clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Phone etiquette

Scheduling

Multi-tasking

Organization

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and match clients with the right tax professional. You will schedule clients and ensure their needs are met in person, on the phone, or virtually, while maintaining a clean, organized office environment.

Ideal candidates have experience in fast-paced customer service settings, strong multitasking abilities, and proficiency with Microsoft Office.