Seasonal Client Service Pro & Receptionist

H&R Block; Taos (NM); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Taos, NM. You will answer phones, greet clients, and connect customers with the right tax professional. Schedule appointments and ensure client needs are met across in-person, phone, or virtual channels.

Role requires multitasking, strong organizational skills, and proficiency with Microsoft Office. Prior customer service experience and ability to maintain a clean, organized office are essential for success in this

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.
• Preferred qualifications include flexible scheduling and/or multiple locations, and sales/marketing experience.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Fast-paced environment

Multi-tasking

Time management

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Taos, NM. You will answer phones, greet clients, and connect customers with the right tax professional. Schedule appointments and ensure client needs are met across in-person, phone, or virtual channels.

Role requires multitasking, strong organizational skills, and proficiency with Microsoft Office. Prior customer service experience and ability to maintain a clean, organized office are essential for success in this