Seasonal Client Service Concierge

H&R Block; El Centro (CA); On-site; USD 23,000 - 28,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. You will schedule clients and ensure every need is met across in-person, phone, and virtual channels.

Ideal candidates bring experience in fast-paced environments, strong organizational skills, and proficiency with Microsoft Office while supporting a welcoming office atmosphere this season and beyond.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task and stay organized.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients with a friendly, personalized approach.
• Match clients with the appropriate tax professional.
• Schedule clients as requested and manage appointments.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and resource organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. You will schedule clients and ensure every need is met across in-person, phone, and virtual channels.

Ideal candidates bring experience in fast-paced environments, strong organizational skills, and proficiency with Microsoft Office while supporting a welcoming office atmosphere this season and beyond.