Seasonal Client Service Specialist: Welcoming & Efficient

H&R Block, Inc.; Hobbs (NM); In loco; USD 26.000 - 36.000; Part-time

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure a friendly, efficient experience.

This role emphasizes multi-tasking, organization, and computer proficiency with Microsoft Office, in a fast-paced, customer-focused environment across multiple locations, including Hobbs NM.

Competenze

• Fast-paced environment experience required.
• Customer service background preferred.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office.

Mansioni

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Conoscenze

Fast-paced environment

Customer service

Multitasking

Organizational skills

Time management

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure a friendly, efficient experience.

This role emphasizes multi-tasking, organization, and computer proficiency with Microsoft Office, in a fast-paced, customer-focused environment across multiple locations, including Hobbs NM.