Seasonal Client Service Concierge

H&R Block, Inc.; Lindale (TX); On-site; USD 18,000 - 26,000; Part time

Job summary

H&R Block, Inc. seeks a Seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect customers with the right tax professional. You’ll help schedule appointments and support office operations with a friendly, professional demeanor.

Join a franchise office that aligns with the H&R Block brand, delivering confident guidance to clients while maintaining a clean, organized work environment across in-person, phone, or virtual interactions.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Phone etiquette

Customer service

Multi-tasking

Microsoft Office

Time management

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. seeks a Seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect customers with the right tax professional. You’ll help schedule appointments and support office operations with a friendly, professional demeanor.

Join a franchise office that aligns with the H&R Block brand, delivering confident guidance to clients while maintaining a clean, organized work environment across in-person, phone, or virtual interactions.