Seasonal Client Services & Scheduling Concierge

H&R Block, Inc.; San Luis (AZ); On-site; USD 32,000 - 40,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax expert. You will schedule appointments and ensure every client leaves fully supported, whether in person or virtually.

Join a franchise office operating under H&R Block guidelines, providing friendly, efficient service while maintaining a clean, organized workspace and adapting to a flexible schedule across locations.

Qualifications

• Fast-paced work environment experience preferred.
• Customer service experience is required.
• Ability to multitask effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office software.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all client needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Fast-paced

Customer service

Multi-tasking

Organizational skills

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax expert. You will schedule appointments and ensure every client leaves fully supported, whether in person or virtually.

Join a franchise office operating under H&R Block guidelines, providing friendly, efficient service while maintaining a clean, organized workspace and adapting to a flexible schedule across locations.