Seasonal Client Services Concierge

H&R Block, Inc.; Pryor Creek (OK); On-site; USD 18,000 - 24,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. The role emphasizes personal, friendly service in a fast-paced environment.

You will schedule appointments, assist clients in person, over the phone, or virtually, and help maintain a clean, organized office with the team. Franchisees handle hiring decisions.

Qualifications

• Experience in a fast-paced environment.
• Previous customer service experience.
• Ability to multitask across multiple tasks.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Fast-paced work

Customer service

Multitasking

Time management

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. The role emphasizes personal, friendly service in a fast-paced environment.

You will schedule appointments, assist clients in person, over the phone, or virtually, and help maintain a clean, organized office with the team. Franchisees handle hiring decisions.