Seasonal Client Service Associate

H&R Block, Inc.; Washington (NC); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block in North Carolina is hiring a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax expert. You’ll create a warm, organized front-office experience and help keep the office running smoothly during peak season.

You will greet clients, schedule appointments, field inquiries, and support team members with a friendly, efficient approach.

Qualifications

• Minimum high school diploma or equivalent.
• Customer service experience preferred.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested and maintain appointment flow.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Fast-paced environment experience

Customer service experience

Multi-tasking

Organizational skills

Time-management skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

H&R Block in North Carolina is hiring a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax expert. You’ll create a warm, organized front-office experience and help keep the office running smoothly during peak season.

You will greet clients, schedule appointments, field inquiries, and support team members with a friendly, efficient approach.