Seasonal Client Receptionist: Welcoming, Scheduling

H&R Block, Inc.; Radcliff (KY); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, manage check-ins, and coordinate schedules in a busy in-person office. You will serve as the first impression, direct clients to the right tax professional, and support daily office operations with confidentiality and care.

Ideal candidates bring experience in fast-paced client service, strong communication skills, and the ability to multitask while maintaining organization.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and attention to detail.
• Comfort with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the friendly face of the office.
• Answer phones, schedule appointments, and match clients with the appropriate tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain a clean, organized office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Tech literacy

Evenings/weekends availability

Education

High school diploma / GED

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, manage check-ins, and coordinate schedules in a busy in-person office. You will serve as the first impression, direct clients to the right tax professional, and support daily office operations with confidentiality and care.

Ideal candidates bring experience in fast-paced client service, strong communication skills, and the ability to multitask while maintaining organization.