Seasonal Client Experience Specialist (In-Office Receptionist)

H&R Block, Inc.; Central Point (OR); On-site; USD 22,000 - 30,000; Part time

Job summary

H&R Block in Central Point, Oregon seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person at our tax office.

You will work with a team of tax professionals, with training provided and opportunities for growth into tax preparation or office leadership during tax season. This role requires evening and weekend availability.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (e.g., Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and team members to ensure daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Office software

Evenings/weekends availability

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Central Point, Oregon seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person at our tax office.

You will work with a team of tax professionals, with training provided and opportunities for growth into tax preparation or office leadership during tax season. This role requires evening and weekend availability.