Seasonal Client Service Specialist - Tax Office

H&R Block, Inc.; Banks (OR); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily office operations in Banks, Oregon. You will coordinate scheduling, assist tax professionals, and ensure a welcoming, organized environment.

The role offers in-person, on-site work with opportunities to learn tax services and advance into greater responsibilities within the office team during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication

Multitasking

Organization

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily office operations in Banks, Oregon. You will coordinate scheduling, assist tax professionals, and ensure a welcoming, organized environment.

The role offers in-person, on-site work with opportunities to learn tax services and advance into greater responsibilities within the office team during tax season.