Seasonal Client Service & Receptionist - Evenings/Weekends

H&R Block, Inc.; Keizer (OR); On-site; USD 21,000 - 26,000; Part time

Job summary

H&R Block is hiring a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling in person at our Oregon office. You will be the friendly first impression and support daily office operations alongside tax professionals.

You will handle check-ins, document intake, and coordination with the team to ensure a smooth client experience. Evening and weekend shifts during tax season are required, with opportunities for growth in tax services.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and discretion.

Skills

Interpersonal communication

Team collaboration

Multitasking

Attention to detail

Computer literacy

Evening/weekend availability

Education

High School Diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is hiring a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling in person at our Oregon office. You will be the friendly first impression and support daily office operations alongside tax professionals.

You will handle check-ins, document intake, and coordination with the team to ensure a smooth client experience. Evening and weekend shifts during tax season are required, with opportunities for growth in tax services.