Seasonal Client Experience Specialist — In-Office Path

H&R Block, Inc.; Valley (AL); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Valley, Alabama is seeking a seasonal Client Service Professional / Receptionist. Be the welcoming face, manage scheduling, and support office operations in person. Training helps you grow toward tax preparation or leadership opportunities, with evenings/weekends during tax season.

You will greet clients, route them to the right professional, handle intake, and maintain a professional, confidential environment. This is an in-person role.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and support daily operations.
• Collaborate with team to ensure seamless service and confidentiality.

Skills

Interpersonal skills

Communication skills

Multitasking

Detail orientation

Microsoft Office

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Valley, Alabama is seeking a seasonal Client Service Professional / Receptionist. Be the welcoming face, manage scheduling, and support office operations in person. Training helps you grow toward tax preparation or leadership opportunities, with evenings/weekends during tax season.

You will greet clients, route them to the right professional, handle intake, and maintain a professional, confidential environment. This is an in-person role.