Seasonal Client Experience Specialist

H&R Block; Wedowee (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Wedowee, AL is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and guide them to the right tax professional. You’ll schedule appointments and ensure every client leaves satisfied, with a focus on friendly, informed service across in-person, phone, or virtual interactions.

Join a franchise office that emphasizes helpful, confident guidance during tax season and beyond, supporting a busy team with strong organization and a welcoming

Qualifications

• Prior experience in customer service or retail support.
• Ability to multitask in a busy office setting.
• Strong organizational skills and attention to detail.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Time-management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Wedowee, AL is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and guide them to the right tax professional. You’ll schedule appointments and ensure every client leaves satisfied, with a focus on friendly, informed service across in-person, phone, or virtual interactions.

Join a franchise office that emphasizes helpful, confident guidance during tax season and beyond, supporting a busy team with strong organization and a welcoming