Seasonal Client Experience Specialist (In-Office)

H&R Block, Inc.; High Springs (FL); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Life/work balance support

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will partner with tax professionals to ensure a smooth client experience and provide a welcoming first impression at every visit.

The role emphasizes confidentiality, multi-tasking, and teamwork. Ideal candidates bring strong communication skills, comfort with basic computer tools, and availability to work evenings and weekends during

Qualifications

• Experience in a fast-paced, client-centric environment
• Strong interpersonal and communication skills for professional client service
• Ability to multitask and manage competing priorities
• Organizational skills with attention to detail and follow-through
• Comfort using basic computer programs and scheduling tools
• Availability to work evenings and weekends during tax season

Responsibilities

• Greet clients warmly and act as the face of the office
• Answer calls, schedule appointments, and match clients with the right tax professional
• Manage client check-in and intake, including scanning and organizing documents
• Maintain office organization and cleanliness to support a professional experience
• Collaborate with tax professionals and team members to ensure smooth daily operations
• Handle sensitive client information with confidentiality and care

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer skills

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will partner with tax professionals to ensure a smooth client experience and provide a welcoming first impression at every visit.

The role emphasizes confidentiality, multi-tasking, and teamwork. Ideal candidates bring strong communication skills, comfort with basic computer tools, and availability to work evenings and weekends during