Seasonal Client Experience Specialist (In-Office)

H&R Block, Inc.; Gonzales (LA); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will coordinate with tax professionals to connect clients with the right services and ensure a smooth, professional experience.

Evening and weekend availability during tax season is required. This role offers hands-on training and a pathway into tax preparation or office leadership within a collaborative team environment at a busy tax

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and team.
• Ability to multitask and manage competing priorities.
• Excellent organization and attention to detail.

Responsabilidades

• Greet clients warmly and create a professional first impression.
• Answer phones, schedule appointments, and match clients to tax professionals.
• Manage client check-in and intake, including document scanning and organizing.
• Maintain clean, organized office to support client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Interpersonal communication

Multitasking

Organization

Professionalism

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will coordinate with tax professionals to connect clients with the right services and ensure a smooth, professional experience.

Evening and weekend availability during tax season is required. This role offers hands-on training and a pathway into tax preparation or office leadership within a collaborative team environment at a busy tax