Seasonal Client Services Specialist (In-Office)

H&R Block, Inc.; Whiting (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person. You will manage check-in, scheduling, and coordinate with tax professionals to connect clients with the right service.

Ideal candidates bring experience in fast-paced, client-centered environments, strong communication, and the ability to multitask while maintaining organization. Evening and weekend availability during tax season is preferred.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Detail-oriented with strong organizational follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Office software

Evenings/weekends

Education

High school diploma/GED

Tools

MS Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person. You will manage check-in, scheduling, and coordinate with tax professionals to connect clients with the right service.

Ideal candidates bring experience in fast-paced, client-centered environments, strong communication, and the ability to multitask while maintaining organization. Evening and weekend availability during tax season is preferred.