Seasonal Client Experience Specialist (Evenings & Weekends)

H&R Block, Inc.; Paoli (IN); Presencial; USD 19.000 - 28.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in Paoli, IN seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, schedule appointments, and support daily operations alongside tax professionals.

This in-person role offers training with potential pathways into tax preparation or office leadership, including evenings and weekend shifts during tax season.

Formación

• Experience in a fast-paced, client-centric environment.
• Excellent interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities during the day.

Responsabilidades

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and pair clients with appropriate tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain organized, clean office environment to support client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion.

Conocimientos

Interpersonal skills

Communication skills

multitasking

Organizational skills

Team collaboration

Microsoft Office

Microsoft Teams

Scheduling systems

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Paoli, IN seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, schedule appointments, and support daily operations alongside tax professionals.

This in-person role offers training with potential pathways into tax preparation or office leadership, including evenings and weekend shifts during tax season.