Seasonal Client Service Receptionist - Evenings & Weekends

H&R Block, Inc.; Carteret (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, schedule appointments, and support daily office operations in person.

The role offers hands-on experience in a tax office environment, with evenings and weekends during tax season. Training and teamwork help you grow toward tax preparation or office leadership as part of a supportive, in-person team.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities.
• Attention to detail and organizational follow-through.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multitasking

Organizational skills

Basic computer skills

Evenings & weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, schedule appointments, and support daily office operations in person.

The role offers hands-on experience in a tax office environment, with evenings and weekends during tax season. Training and teamwork help you grow toward tax preparation or office leadership as part of a supportive, in-person team.