Seasonal Client Experience Specialist (Evenings/Weekends)

H&R Block, Inc.; Quarryville (PA); Presencial; USD 19.000 - 28.000; Tempo parcial

Resumo da vaga

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Quarryville, PA. You will greet clients, manage check-ins, and support daily operations alongside tax professionals.

This in-person role develops with training and offers opportunities to advance into tax prep or office leadership while working evenings and weekends during tax season.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with collaboration.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conhecimentos

Interpersonal skills

Multitasking

Organizational skills

Communication

Comfort with basic computer tools

Formação

High school diploma/GED

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Quarryville, PA. You will greet clients, manage check-ins, and support daily operations alongside tax professionals.

This in-person role develops with training and offers opportunities to advance into tax prep or office leadership while working evenings and weekends during tax season.