Seasonal Client Experience Specialist

Jackson Hewitt; Jackson, Northern (MS, KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to be the friendly face for visitors, delivering exceptional client experiences and essential support. You will engage with clients, confirm appointments, follow up with prospects, and distribute marketing materials to keep clients engaged during wait times.

All backgrounds are welcome; no prior experience required, with growth opportunities and training provided. Apply today to join our team and grow with Jackson Hewitt.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and actively assist them.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Support clients as the friendly face for all visitors to offices.
• Apply today to join a rewarding team.

Skills

Interpersonal skills

Communication skills

Customer service experience

Retail experience

Basic computer skills

Willingness to learn

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate to be the friendly face for visitors, delivering exceptional client experiences and essential support. You will engage with clients, confirm appointments, follow up with prospects, and distribute marketing materials to keep clients engaged during wait times.

All backgrounds are welcome; no prior experience required, with growth opportunities and training provided. Apply today to join our team and grow with Jackson Hewitt.