Client Experience Specialist — Seasonal

Jackson Hewitt - CCT; West Hartford (CT); Sur place; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are\

Flexible Schedule Options – Work that\

Work Lotto (Win money for logged shift

Low-cost benefits (healthcare, dental

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement within 0

Employee referral program

Medical & Prescription benefit option

401k with Company Match

Earned Wage Access – access wages

Résumé du poste

Jackson Hewitt - CCT is seeking a Seasonal Client Support Associate to greet clients, provide essential support, and maintain engagement during wait times. You will confirm appointments, follow up with clients, and distribute marketing materials in a friendly, service-driven environment.

The role emphasizes excellent communication, customer focus, and the ability to thrive in a busy retail setting with opportunities for advancement.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilités

• Engage with clients and provide essential support during visits.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to visitors.
• Keep clients engaged during wait times and ensure a positive experience.

Connaissances

Strong interpersonal and communication

Experience in fast-paced retail

Basic computer proficiency

Customer service experience (preferred

Willingness to learn

Description du poste

Jackson Hewitt - CCT is seeking a Seasonal Client Support Associate to greet clients, provide essential support, and maintain engagement during wait times. You will confirm appointments, follow up with clients, and distribute marketing materials in a friendly, service-driven environment.

The role emphasizes excellent communication, customer focus, and the ability to thrive in a busy retail setting with opportunities for advancement.