Seasonal Client Experience Specialist

Jackson Hewitt - FNL; El Paso (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Full-time and part-time positions

Flexible Schedule Options

Work Lotto

Low-cost benefits

Teladoc

Free identity theft protection

Corporate discount program

Free tax preparation training

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement

Employee referral program

401k with Company Match

Earned Wage Access

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to greet clients, schedule appointments, and deliver exceptional service in our offices. You will engage with clients, answer questions, and help distribute marketing materials while maintaining a welcoming environment.

No prior experience required; we welcome all backgrounds. Full-time and part-time positions available with flexible scheduling, benefits, training, and opportunities for advancement.

Qualifications

• Strong interpersonal and communication skills are essential.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot are required.
• Customer service or sales experience is a plus but not required.

Responsibilities

• Actively engage with clients to provide excellent service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Be the friendly face for all visitors to our offices.

Skills

Strong interpersonal skills

Excellent communication skills

Retail environment experience

Basic computer proficiency

Customer service or sales experience

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate to greet clients, schedule appointments, and deliver exceptional service in our offices. You will engage with clients, answer questions, and help distribute marketing materials while maintaining a welcoming environment.

No prior experience required; we welcome all backgrounds. Full-time and part-time positions available with flexible scheduling, benefits, training, and opportunities for advancement.