Seasonal Client Support Specialist

Jackson Hewitt - ACC; Town of Waterloo (NY); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Flexible schedule

Earned wage access

Work Lotto

Low-cost benefits

Teladoc

Identity theft protection

Corporate discount program

Tax training reimbursement

Referral bonuses

Continuing tax education

Advancement opportunities

Employee referral program

401k with company match

Job summary

Jackson Hewitt - ACC is seeking a Seasonal Client Support Associate to be the friendly face for clients in our offices and to deliver outstanding experiences. You will actively engage with clients, confirm appointments, and follow up with past and potential clients while distributing marketing materials.

Expect to keep clients engaged during wait times and help them navigate their visits. We welcome applicants with any work background and experience level, and you’ll have opportunities for

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.

Responsibilities

• Engage with clients and provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Strong interpersonal communication

Experience in fast-paced retail

Basic computer proficiency

Customer service or sales experience (

Job description

Jackson Hewitt - ACC is seeking a Seasonal Client Support Associate to be the friendly face for clients in our offices and to deliver outstanding experiences. You will actively engage with clients, confirm appointments, and follow up with past and potential clients while distributing marketing materials.

Expect to keep clients engaged during wait times and help them navigate their visits. We welcome applicants with any work background and experience level, and you’ll have opportunities for