Seasonal Client Experience Specialist

Jackson Hewitt; Raleigh (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Full-time & part-time

Flexible schedule

Work Lotto

Low-cost benefits

Teladoc

Identity protection

Corporate discount

Tax training

Referral bonus

Continuing tax education

Advancement opportunities

Employee referral program

Medical & prescription benefits

401k match

Earned wage access

Job summary

Jackson Hewitt - Headquarters is seeking a Seasonal Client Support Associate to welcome clients, confirm appointments, and provide essential support in our offices. You will be the friendly face helping clients navigate services and wait times.

In this role you will engage with clients, distribute marketing materials, and follow up with past and prospective clients to keep them informed and engaged. No prior experience is required, and flexible scheduling is available to fit your needs.

Qualifications

• Excellent interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients and distribute marketing materials; keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service

Willingness to learn

Job description

Jackson Hewitt - Headquarters is seeking a Seasonal Client Support Associate to welcome clients, confirm appointments, and provide essential support in our offices. You will be the friendly face helping clients navigate services and wait times.

In this role you will engage with clients, distribute marketing materials, and follow up with past and prospective clients to keep them informed and engaged. No prior experience is required, and flexible scheduling is available to fit your needs.