Seasonal Client Support Specialist | Flexible Hours

Jackson Hewitt - ACC; City of Tonawanda (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Referral bonus opportunities

401k with Company Match

Earned Wage Access - early wage access

Job summary

Jackson Hewitt - ACC seeks a Seasonal Client Support Associate to be the friendly face for all visitors, delivering exceptional client experiences and essential support. You will engage with clients, confirm appointments, follow up with clients, distribute marketing materials, and keep clients engaged during wait times.

This welcoming, customer service–oriented role emphasizes communication, relationship-building, and opportunities for advancement in a fast-paced retail environment. Apply today!

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and maintain a friendly, customer-focused environment.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Support office operations and provide essential client support.

Skills

Interpersonal skills

Communication skills

Retail experience

Basic computer skills

Customer service experience

Willingness to learn

Job description

Jackson Hewitt - ACC seeks a Seasonal Client Support Associate to be the friendly face for all visitors, delivering exceptional client experiences and essential support. You will engage with clients, confirm appointments, follow up with clients, distribute marketing materials, and keep clients engaged during wait times.

This welcoming, customer service–oriented role emphasizes communication, relationship-building, and opportunities for advancement in a fast-paced retail environment. Apply today!