Seasonal Client Support Specialist

Jackson Hewitt; Eden (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are

Flexible Schedule Options - Work that"

Work Lotto

Low-cost benefits (healthcare, dental

Teladoc

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement within

Employee referral program

Medical & Prescription benefit option

401k with Company Match

Earned Wage Access

Job summary

Jackson Hewitt - Headquarters is seeking a Seasonal Client Support Associate to greet clients, answer questions, and help ensure a smooth visit to our offices.

You will engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials, while keeping customers engaged during wait times. The role is in a welcoming, customer‑service oriented environment with growth opportunities.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Customer service or sales experience preferred but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Support office team as needed.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Customer service experience

Willingness to learn

Job description

Jackson Hewitt - Headquarters is seeking a Seasonal Client Support Associate to greet clients, answer questions, and help ensure a smooth visit to our offices.

You will engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials, while keeping customers engaged during wait times. The role is in a welcoming, customer‑service oriented environment with growth opportunities.