Seasonal Client Service Specialist (Receptionist)

H&R Block, Inc.; LaPlace (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block in Louisiana is seeking a seasonal Client Service Professional/Receptionist to support busy offices and deliver a welcoming experience for clients. You will answer phones, greet clients, and connect them with the appropriate tax professional to meet their needs.

This role emphasizes multitasking, strong organizational skills, and proficiency with Microsoft Office to support in person, phone, or virtual service.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Time-management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Louisiana is seeking a seasonal Client Service Professional/Receptionist to support busy offices and deliver a welcoming experience for clients. You will answer phones, greet clients, and connect them with the appropriate tax professional to meet their needs.

This role emphasizes multitasking, strong organizational skills, and proficiency with Microsoft Office to support in person, phone, or virtual service.