Seasonal Client Concierge & Receptionist

H&R Block, Inc.; New Iberia (LA); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

H&R Block in Lafayette, LA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, answer phones, schedule appointments, and support daily operations alongside tax professionals.

This role offers hands-on experience in a busy, client-focused environment and can lead to tax preparation or leadership opportunities with training. Evening and weekend availability during tax season is requested.

Qualifikationen

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with the ability to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Jobbeschreibung

H&R Block in Lafayette, LA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, answer phones, schedule appointments, and support daily operations alongside tax professionals.

This role offers hands-on experience in a busy, client-focused environment and can lead to tax preparation or leadership opportunities with training. Evening and weekend availability during tax season is requested.