Seasonal Client Experience Receptionist (Tax Office)

H&R Block, Inc.; Bangor Station (WA); On-site; USD 24,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

401(k) Plan

Employee Assistance Program

Discount program

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and manage client check-in and scheduling.

You will support daily operations and coordinate with tax professionals in a busy, in-person setting. The role requires strong communication, multitasking, and discretion with sensitive client data, with evening and weekend availability during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using Microsoft Office, Teams and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal communication

Multitasking

Attention to detail

Office software proficiency

Availability evenings/weekends

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and manage client check-in and scheduling.

You will support daily operations and coordinate with tax professionals in a busy, in-person setting. The role requires strong communication, multitasking, and discretion with sensitive client data, with evening and weekend availability during tax season.