Seasonal Client Experience Receptionist

H&R Block, Inc.; Palm City (FL); Presencial; USD 26.000 - 36.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage check-in, scheduling, and day-to-day office operations in a Palm City, Florida office.

This in-person role supports tax professionals and provides a welcoming, professional client experience during tax season. The position requires strong communication, multitasking, and confidentiality, with availability evenings and weekends.

Formación

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems)
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Client-centric service

Communication skills

Multitasking

Organizational skills

Confidentiality

Educación

High school diploma

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage check-in, scheduling, and day-to-day office operations in a Palm City, Florida office.

This in-person role supports tax professionals and provides a welcoming, professional client experience during tax season. The position requires strong communication, multitasking, and confidentiality, with availability evenings and weekends.