Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Vero Beach (FL); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Florida to welcome clients, handle check‑in, schedule appointments, and support daily office operations in person.

Availability for evenings and weekends during tax season is expected to help cover peak demand. You will work with tax professionals, maintain a professional environment, manage documents, answer calls, and help ensure a smooth client experience.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check‑in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Flexibility

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Florida to welcome clients, handle check‑in, schedule appointments, and support daily office operations in person.

Availability for evenings and weekends during tax season is expected to help cover peak demand. You will work with tax professionals, maintain a professional environment, manage documents, answer calls, and help ensure a smooth client experience.