Seasonal Client Experience Pro — Front Desk

H&R Block, Inc.; Ebensburg (Cambria County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Ebensburg, PA. You will greet clients, manage check-ins, schedule appointments, and support daily operations alongside tax professionals.

The role offers in-person work with opportunities to advance toward tax preparation or leadership within a supportive, client-focused team. Evening and weekend availability during tax season is expected.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Communication

Multitasking

Organizational skills

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Ebensburg, PA. You will greet clients, manage check-ins, schedule appointments, and support daily operations alongside tax professionals.

The role offers in-person work with opportunities to advance toward tax preparation or leadership within a supportive, client-focused team. Evening and weekend availability during tax season is expected.