Seasonal Client Services Receptionist

H&R Block, Inc.; Mechanicsburg (Cumberland County); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Mechanicsburg, PA. You will be the welcoming face of the office, handling client greeting, check-in, and scheduling while supporting daily operations alongside tax professionals.

This in-person role offers training and potential pathways into tax preparation or office leadership, with occasional evening and weekend hours during tax season to meet client needs.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information confidentially.

Skills

Interpersonal skills

Communication

Multitasking

Detail oriented

Office software

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Microsoft Teams

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Mechanicsburg, PA. You will be the welcoming face of the office, handling client greeting, check-in, and scheduling while supporting daily operations alongside tax professionals.

This in-person role offers training and potential pathways into tax preparation or office leadership, with occasional evening and weekend hours during tax season to meet client needs.