Seasonal Client Experience & Front Desk Specialist

H&R Block, Inc.; Brooklyn (OH); Presencial; USD 19.000 - 25.000; Tempo parcial

Resumo da vaga

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations alongside tax professionals. This in-person role offers training and a pathway into tax preparation or office leadership.

You will handle client check-in, organize documents, maintain a professional environment, and collaborate with the team to ensure smooth daily operations during tax season.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with the team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conhecimentos

Client-focused environment

Interpersonal communication

Multitasking

Organization & detail

Computer literacy (Office, Teams, etc)

Evenings & weekends availability

Formação

High school diploma/GED

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations alongside tax professionals. This in-person role offers training and a pathway into tax preparation or office leadership.

You will handle client check-in, organize documents, maintain a professional environment, and collaborate with the team to ensure smooth daily operations during tax season.